{"id":9011,"date":"2021-04-24T00:33:05","date_gmt":"2021-04-23T22:33:05","guid":{"rendered":"https:\/\/dev.inkovema.de\/?p=9011"},"modified":"2025-08-04T14:42:07","modified_gmt":"2025-08-04T12:42:07","slug":"questions-in-mediation-in-conversation-with-ulrike-gamm-inkovema-podcast-37","status":"publish","type":"post","link":"https:\/\/dev.inkovema.de\/en\/blog\/questions-in-mediation-in-conversation-with-ulrike-gamm-inkovema-podcast-37\/","title":{"rendered":"Questions in mediation. In conversation with Ulrike Gamm (INKOVEMA podcast #37)"},"content":{"rendered":"<div class=\"fusion-fullwidth fullwidth-box fusion-builder-row-1 fusion-flex-container gradient-container-1 nonhundred-percent-fullwidth non-hundred-percent-height-scrolling\" style=\"--awb-border-radius-top-left:0px;--awb-border-radius-top-right:0px;--awb-border-radius-bottom-right:0px;--awb-border-radius-bottom-left:0px;--awb-flex-wrap:wrap;\" ><div class=\"fusion-builder-row fusion-row fusion-flex-align-items-flex-start fusion-flex-content-wrap\" style=\"max-width:1144px;margin-left: calc(-4% \/ 2 );margin-right: calc(-4% \/ 2 );\"><div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-0 fusion_builder_column_1_1 1_1 fusion-flex-column\" style=\"--awb-bg-size:cover;--awb-width-large:100%;--awb-margin-top-large:0px;--awb-spacing-right-large:1.92%;--awb-margin-bottom-large:20px;--awb-spacing-left-large:1.92%;--awb-width-medium:100%;--awb-spacing-right-medium:1.92%;--awb-spacing-left-medium:1.92%;--awb-width-small:100%;--awb-spacing-right-small:1.92%;--awb-spacing-left-small:1.92%;\"><div class=\"fusion-column-wrapper fusion-column-has-shadow fusion-flex-justify-content-flex-start fusion-content-layout-column\"><div class=\"fusion-title title fusion-title-1 sep-underline sep-solid fusion-title-text fusion-title-size-four\"><h4 class=\"fusion-title-heading title-heading-left fusion-responsive-typography-calculated\" style=\"margin:0;--fontSize:16;--minFontSize:16;line-height:1.5;\"><h4>INKOVEMA Podcast &#8222;Well through time&#8220;<\/h4><\/h4><\/div><div class=\"fusion-title title fusion-title-2 sep-underline sep-solid fusion-title-text fusion-title-size-one\"><h1 class=\"fusion-title-heading title-heading-left fusion-responsive-typography-calculated\" style=\"margin:0;--fontSize:34;line-height:1.4;\"><h1>#37 &#8211; Questions in mediation<\/h1><\/h1><\/div><div class=\"fusion-title title fusion-title-3 sep-underline sep-solid fusion-title-text fusion-title-size-three\"><h3 class=\"fusion-title-heading title-heading-left fusion-responsive-typography-calculated\" style=\"margin:0;--fontSize:20;line-height:1.5;\"><h3>Wieso wir in der Mediation nicht zu fr\u00fch auf Gemeinsamkeiten gehen sollten! Im Gespr\u00e4ch mit Ulrike Gamm<\/h3><\/h3><\/div><div class=\"fusion-text fusion-text-1\"><p>Well through time. The podcast about mediation, conflict coaching and organisational consulting.<\/p>\n<\/div><div class=\"fusion-separator fusion-full-width-sep\" style=\"align-self: center;margin-left: auto;margin-right: auto;margin-top:20px;margin-bottom:20px;width:100%;\"><div class=\"fusion-separator-border sep-single\" style=\"--awb-height:20px;--awb-amount:20px;--awb-sep-color:#ffffff;border-color:#ffffff;border-top-width:1px;\"><\/div><\/div><script class=\"podigee-podcast-player\" src=\"https:\/\/player.podigee-cdn.net\/podcast-player\/javascripts\/podigee-podcast-player.js\" data-configuration=\"https:\/\/inkovema.podigee.io\/37-neue-episode\/embed?context=external\"><\/script><div class=\"fusion-separator fusion-full-width-sep\" style=\"align-self: center;margin-left: auto;margin-right: auto;margin-top:20px;margin-bottom:20px;width:100%;\"><div class=\"fusion-separator-border sep-single\" style=\"--awb-height:20px;--awb-amount:20px;--awb-sep-color:#ffffff;border-color:#ffffff;border-top-width:1px;\"><\/div><\/div><div style=\"text-align:center;\"><a class=\"fusion-button button-flat fusion-button-default-size button-default fusion-button-default button-1 fusion-button-default-span fusion-button-default-type\" target=\"_blank\" rel=\"noopener noreferrer\" href=\"https:\/\/dev.inkovema.de\/en\/blog\/initial-questions-for-mediation-and-conflict-management-and-organisational-mediation\/\"><span class=\"fusion-button-icon-divider button-icon-divider-left\"><i class=\"fa-info-circle fas awb-button__icon awb-button__icon--default\" aria-hidden=\"true\"><\/i><\/span><span class=\"fusion-button-text awb-button__text awb-button__text--default fusion-button-text-left\">Blog post: Questions in mediation<\/span><\/a><\/div><div class=\"fusion-separator fusion-full-width-sep\" style=\"align-self: center;margin-left: auto;margin-right: auto;margin-top:20px;margin-bottom:20px;width:100%;\"><div class=\"fusion-separator-border sep-single\" style=\"--awb-height:20px;--awb-amount:20px;--awb-sep-color:#ffffff;border-color:#ffffff;border-top-width:1px;\"><\/div><\/div><div class=\"fusion-text fusion-text-2\"><p><strong>Ulrike Gamm,<\/strong> Graduate geographer, co-founder of <em>Conflict culture - cultural conflict<\/em>Management consultant, international management trainer; associate member of the Faculty of Interdisciplinary Research and Continuing Education (Klagenfurt - Graz - Vienna) at the University of Klagenfurt (IFF)<\/p>\n<p><strong>Summary: <\/strong><br \/>\nQuestions are like searchlights that illuminate a terrain and thus trigger different processes in both the questioner and the interviewee&#8216; In emotionally charged situations, such as conflicts, people react particularly sensitively to language. Mediators in particular therefore need to pay close attention to the possible effects and not just to the selection and formulation of their respective questions.<\/p>\n<\/div><div class=\"fusion-separator fusion-full-width-sep\" style=\"align-self: center;margin-left: auto;margin-right: auto;margin-top:20px;margin-bottom:20px;width:100%;\"><div class=\"fusion-separator-border sep-single\" style=\"--awb-height:20px;--awb-amount:20px;--awb-sep-color:#ffffff;border-color:#ffffff;border-top-width:1px;\"><\/div><\/div><div class=\"fusion-text fusion-text-3\"><h2>Contents:<\/h2>\n<ul>\n<li>\n<p class=\"p1\"><strong>Factors influencing questions in mediation<\/strong><\/p>\n<p class=\"p1\">&#8211; Order to the third party<\/p>\n<p class=\"p1\">&#8211; mental images (maps)<\/p>\n<\/li>\n<li>\n<p class=\"p1\">Belief polarity model according to Varga Kib\u00e9d\/Sparrer<\/p>\n<p class=\"p1\">&#8211; Confidence pole<\/p>\n<p class=\"p1\">&#8211; Knowledge pool<\/p>\n<p class=\"p1\">&#8211; Structure and order pole<\/p>\n<\/li>\n<li>\n<p class=\"p1\"><strong>First mediation experience in mediation training <\/strong><\/p>\n<p class=\"p1\">&#8211; Inner images of experience guide the questioning process<\/p>\n<p class=\"p1\">&#8211; Uncertainties at the beginning<\/p>\n<p class=\"p1\">&#8211; Paradoxical effects of closed questions<\/p>\n<p class=\"p1\">&#8211; How does co-creation work?<\/p>\n<\/li>\n<li>\n<p class=\"p1\">\u00a0<strong>Tip for beginners: Self-questioning.<\/strong><\/p>\n<p class=\"p1\">&#8211; How am I doing?<\/p>\n<p class=\"p1\">&#8211; What is the worst that can happen here?<\/p>\n<p class=\"p1\">\n<\/li>\n<\/ul>\n<blockquote>\n<p class=\"p1\" style=\"text-align: center;\"><em><strong>If I want to ask good questions, I have to feel good.<\/strong><\/em><\/p>\n<\/blockquote>\n<ul>\n<li class=\"p1\"><strong>The mediation setting:<\/strong>\n<ul>\n<li class=\"p1\">Both parties to the conflict are present when the mediator asks the questions.<\/li>\n<li class=\"p1\">Don't look for similarities too early and emphasise them.<\/li>\n<li class=\"p1\">Don't ask circular questions too early<\/li>\n<li class=\"p1\">Explain backgrounds, hypotheses when asking questions and thus create transparency<\/li>\n<li class=\"p1\">Successful co-creation<\/li>\n<li class=\"p1\">Give everyone enough space for their own view at the beginning<\/li>\n<\/ul>\n<\/li>\n<\/ul>\n<blockquote>\n<p style=\"text-align: center;\"><strong><em>Why do mediators think that the conflict parties want to tell them their stories?<\/em><\/strong><\/p>\n<\/blockquote>\n<ul>\n<li class=\"p1\"><strong>Conflicts in organisations<\/strong>\n<ul>\n<li class=\"p1\">Role holders sometimes have to endure productive contradictions and cannot agree at all<\/li>\n<li class=\"p1\">Boundaries as a mediator<\/li>\n<li class=\"p1\">We are always operating in terra incognita<\/li>\n<\/ul>\n<\/li>\n<\/ul>\n<h2>Left:<\/h2>\n<ul>\n<li>Ulrike Gamm: <a href=\"https:\/\/konfliktkultur.com\/home\/das-sind-wir\/ulrike-gamm-dipl-geogr\/\" target=\"_blank\" rel=\"noopener noreferrer\">www.konfliktkultur.com<\/a><\/li>\n<li>Link to the faith polarity triangle: <a href=\"https:\/\/www.syst.info\/de\/node\/378\" target=\"_blank\" rel=\"noopener noreferrer\">Insa Sparrer\/M. Varga von Kib\u00e9d<\/a><\/li>\n<\/ul>\n<\/div><\/div><\/div><\/div><\/div>","protected":false},"excerpt":{"rendered":"","protected":false},"author":3,"featured_media":9012,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[470,314,93,446,371,42],"tags":[518,581,408,14,480,154,579,580],"class_list":["post-9011","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-diversity","category-inkovema-podcast","category-konzepte-fuer-die-mediation","category-mediation","category-mediationsausbildung","category-podcast","tag-fragen","tag-ko-kreation","tag-kommunikation","tag-mediation","tag-organisationskultur","tag-organisationsmediation","tag-polaritaetendreieck","tag-zirkularitaet"],"_links":{"self":[{"href":"https:\/\/dev.inkovema.de\/en\/wp-json\/wp\/v2\/posts\/9011","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/dev.inkovema.de\/en\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/dev.inkovema.de\/en\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/dev.inkovema.de\/en\/wp-json\/wp\/v2\/users\/3"}],"replies":[{"embeddable":true,"href":"https:\/\/dev.inkovema.de\/en\/wp-json\/wp\/v2\/comments?post=9011"}],"version-history":[{"count":0,"href":"https:\/\/dev.inkovema.de\/en\/wp-json\/wp\/v2\/posts\/9011\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/dev.inkovema.de\/en\/wp-json\/wp\/v2\/media\/9012"}],"wp:attachment":[{"href":"https:\/\/dev.inkovema.de\/en\/wp-json\/wp\/v2\/media?parent=9011"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/dev.inkovema.de\/en\/wp-json\/wp\/v2\/categories?post=9011"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/dev.inkovema.de\/en\/wp-json\/wp\/v2\/tags?post=9011"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}