{"id":10537,"date":"2022-07-07T07:51:42","date_gmt":"2022-07-07T05:51:42","guid":{"rendered":"https:\/\/dev.inkovema.de\/?p=10537"},"modified":"2025-08-05T10:30:20","modified_gmt":"2025-08-05T08:30:20","slug":"conflict-management-app-of-the-munich-it-administration-in-conversation-with-barbara-lenze-inkovema-podcast-92","status":"publish","type":"post","link":"https:\/\/dev.inkovema.de\/en\/blog\/conflict-management-app-of-the-munich-it-administration-in-conversation-with-barbara-lenze-inkovema-podcast-92\/","title":{"rendered":"Conflict management app of the Munich IT administration. In conversation with Barbara Lenze (INKOVEMA podcast #92)"},"content":{"rendered":"<div class=\"fusion-fullwidth fullwidth-box fusion-builder-row-1 fusion-flex-container gradient-container-1 nonhundred-percent-fullwidth non-hundred-percent-height-scrolling\" style=\"--awb-border-radius-top-left:0px;--awb-border-radius-top-right:0px;--awb-border-radius-bottom-right:0px;--awb-border-radius-bottom-left:0px;--awb-flex-wrap:wrap;\" ><div class=\"fusion-builder-row fusion-row fusion-flex-align-items-flex-start fusion-flex-content-wrap\" style=\"max-width:1144px;margin-left: calc(-4% \/ 2 );margin-right: calc(-4% \/ 2 );\"><div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-0 fusion_builder_column_1_1 1_1 fusion-flex-column\" style=\"--awb-bg-size:cover;--awb-width-large:100%;--awb-margin-top-large:0px;--awb-spacing-right-large:1.92%;--awb-margin-bottom-large:20px;--awb-spacing-left-large:1.92%;--awb-width-medium:100%;--awb-spacing-right-medium:1.92%;--awb-spacing-left-medium:1.92%;--awb-width-small:100%;--awb-spacing-right-small:1.92%;--awb-spacing-left-small:1.92%;\"><div class=\"fusion-column-wrapper fusion-column-has-shadow fusion-flex-justify-content-flex-start fusion-content-layout-column\"><div class=\"fusion-title title fusion-title-1 sep-underline sep-solid fusion-title-text fusion-title-size-four\"><h4 class=\"fusion-title-heading title-heading-left fusion-responsive-typography-calculated\" style=\"margin:0;--fontSize:16;--minFontSize:16;line-height:1.5;\"><h4>INKOVEMA Podcast &#8222;Well through time&#8220;<\/h4><\/h4><\/div><div class=\"fusion-title title fusion-title-2 sep-underline sep-solid fusion-title-text fusion-title-size-one\"><h1 class=\"fusion-title-heading title-heading-left fusion-responsive-typography-calculated\" style=\"margin:0;--fontSize:34;line-height:1.4;\"><h1>#92 &#8211; Conflict management app of the Munich IT administration<\/h1><\/h1><\/div><div class=\"fusion-title title fusion-title-3 sep-underline sep-solid fusion-title-text fusion-title-size-three\"><h3 class=\"fusion-title-heading title-heading-left fusion-responsive-typography-calculated\" style=\"margin:0;--fontSize:20;line-height:1.5;\"><h2>Wenn sich Mediation, Verwaltung und Digitalisierung treffen&#8230; Im Gespr\u00e4ch mit Barbara Lenze<\/h2><\/h3><\/div><div class=\"fusion-text fusion-text-1\"><p>Well through time. The podcast about mediation, conflict coaching and organisational consulting.<\/p>\n<\/div><div class=\"fusion-separator fusion-full-width-sep\" style=\"align-self: center;margin-left: auto;margin-right: auto;margin-top:20px;margin-bottom:20px;width:100%;\"><div class=\"fusion-separator-border sep-single\" style=\"--awb-height:20px;--awb-amount:20px;--awb-sep-color:#ffffff;border-color:#ffffff;border-top-width:1px;\"><\/div><\/div><script class=\"podigee-podcast-player\" src=\"https:\/\/player.podigee-cdn.net\/podcast-player\/javascripts\/podigee-podcast-player.js\" data-configuration=\"https:\/\/inkovema.podigee.io\/92-92-konfliktmanagementapp-der-munchner-it-verwaltung-im-gesprach-mit-barbara-lenze\/embed?context=external\"><\/script><div class=\"fusion-separator fusion-full-width-sep\" style=\"align-self: center;margin-left: auto;margin-right: auto;margin-top:20px;margin-bottom:20px;width:100%;\"><div class=\"fusion-separator-border sep-single\" style=\"--awb-height:20px;--awb-amount:20px;--awb-sep-color:#ffffff;border-color:#ffffff;border-top-width:1px;\"><\/div><\/div><div class=\"fusion-text fusion-text-2\"><p class=\"p1\"><strong>Barbara Lenze<\/strong>, mediator and head of conflict management in the IT department of the Bavarian state capital of Munich.<\/p>\n<\/div><div class=\"fusion-separator fusion-full-width-sep\" style=\"align-self: center;margin-left: auto;margin-right: auto;margin-top:20px;margin-bottom:20px;width:100%;\"><div class=\"fusion-separator-border sep-single\" style=\"--awb-height:20px;--awb-amount:20px;--awb-sep-color:#ffffff;border-color:#ffffff;border-top-width:1px;\"><\/div><\/div><div class=\"fusion-text fusion-text-3\"><h2>Contents:<\/h2>\n<p class=\"fusion-responsive-typography-calculated\" data-fontsize=\"24\" data-lineheight=\"36px\"><span style=\"font-size: 16px;\">An app was developed in the Munich administration's IT department to provide over 1,400 employees with quick access to basic information on conflict management, bullying and team conflicts. It provides information and refers employees to the existing contact points within the administration. The app was largely designed by mediator Barbara Lenze.<\/span><\/p>\n<ul>\n<li><strong>Website for the book (publisher's page):<\/strong> https:\/\/www.lenze-mediation.de\/<\/li>\n<\/ul>\n<\/div><div class=\"awb-gallery-wrapper awb-gallery-wrapper-1 button-span-no\"><div style=\"margin:-5px;--awb-bordersize:0px;\" class=\"fusion-gallery fusion-gallery-container fusion-grid-3 fusion-columns-total-6 fusion-gallery-layout-masonry fusion-gallery-1\"><div class=\"fusion-grid-column fusion-gallery-column fusion-gallery-column-3 hover-type-none fusion-grid-sizer\"><\/div><div style=\"padding:5px;\" class=\"fusion-grid-column fusion-gallery-column fusion-gallery-column-3 hover-type-none fusion-element-landscape\"><div class=\"fusion-gallery-image\"><a href=\"https:\/\/dev.inkovema.de\/wp-content\/uploads\/2022\/07\/screenshots-kobitApp-17.06.2022_Seite_1-scaled.jpg\" rel=\"noreferrer\" data-rel=\"iLightbox[gallery_image_1]\" class=\"fusion-lightbox\" target=\"_self\"><div style=\"padding-top:calc((100% + 10px) * 0.4 - 5px);background-position:;\" class=\"fusion-masonry-element-container lazyload\" data-bg=\"https:\/\/dev.inkovema.de\/wp-content\/uploads\/2022\/07\/screenshots-kobitApp-17.06.2022_Seite_1-scaled.jpg\"><img decoding=\"async\" src=\"https:\/\/dev.inkovema.de\/wp-content\/uploads\/2022\/07\/screenshots-kobitApp-17.06.2022_Seite_1-scaled.jpg\" data-orig-src=\"https:\/\/dev.inkovema.de\/wp-content\/uploads\/2022\/07\/screenshots-kobitApp-17.06.2022_Seite_1-scaled.jpg\" width=\"2560\" height=\"1440\" alt=\"\" title=\"screenshots kobitApp 17.06.2022_page_1\" aria-label=\"screenshots kobitApp 17.06.2022_page_1\" class=\"lazyload img-responsive wp-image-10538\" srcset=\"data:image\/svg+xml,%3Csvg%20xmlns%3D%27http%3A%2F%2Fwww.w3.org%2F2000%2Fsvg%27%20width%3D%272560%27%20height%3D%271440%27%20viewBox%3D%270%200%202560%201440%27%3E%3Crect%20width%3D%272560%27%20height%3D%271440%27%20fill-opacity%3D%220%22%2F%3E%3C%2Fsvg%3E\" data-srcset=\"https:\/\/dev.inkovema.de\/wp-content\/uploads\/2022\/07\/screenshots-kobitApp-17.06.2022_Seite_1-200x112.jpg 200w, https:\/\/dev.inkovema.de\/wp-content\/uploads\/2022\/07\/screenshots-kobitApp-17.06.2022_Seite_1-400x225.jpg 400w, https:\/\/dev.inkovema.de\/wp-content\/uploads\/2022\/07\/screenshots-kobitApp-17.06.2022_Seite_1-600x337.jpg 600w, https:\/\/dev.inkovema.de\/wp-content\/uploads\/2022\/07\/screenshots-kobitApp-17.06.2022_Seite_1-800x450.jpg 800w, https:\/\/dev.inkovema.de\/wp-content\/uploads\/2022\/07\/screenshots-kobitApp-17.06.2022_Seite_1-1200x675.jpg 1200w, https:\/\/dev.inkovema.de\/wp-content\/uploads\/2022\/07\/screenshots-kobitApp-17.06.2022_Seite_1-scaled.jpg 2560w\" data-sizes=\"auto\" data-orig-sizes=\"(min-width: 2200px) 100vw, (min-width: 640px) 1100px, \" \/><\/div><\/a><\/div><\/div><div style=\"padding:5px;\" class=\"fusion-grid-column fusion-gallery-column fusion-gallery-column-3 hover-type-none fusion-element-landscape\"><div class=\"fusion-gallery-image\"><a href=\"https:\/\/dev.inkovema.de\/wp-content\/uploads\/2022\/07\/screenshots-kobitApp-17.06.2022_Seite_2.jpg\" rel=\"noreferrer\" data-rel=\"iLightbox[gallery_image_1]\" class=\"fusion-lightbox\" target=\"_self\"><div style=\"padding-top:calc((100% + 10px) * 0.4 - 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